WE'RE HERE TO HELP

QUESTIONS, BUGS, OR BILLING — REACH OUT ANYTIME

EMAIL US

For app issues, purchase questions, feature requests, or account help, send us a message and we'll get back to you as soon as we can.

GYUGUOYU@GMAIL.COM

BEFORE YOU WRITE

  • Include your device model and iOS version if reporting a bug.
  • For billing or subscription issues, include your Apple ID email and a screenshot of the purchase receipt if possible.
  • Tell us what you expected to happen and what actually happened — the more detail, the faster we can help.

COMMON TOPICS

  • Exports & watermarks: Free posters include a small RoamCard stamp. Memory Pack and Roam Pro remove or extend your export allowance.
  • Restore purchases: Open the app → Settings → Restore Purchases. You must be signed in with the same Apple ID used for the original purchase.
  • Privacy: See our Privacy Policy for how we handle photos and data.
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